👚 Evergreen Apparel Co.: Sizing, Care, and Restock FAQs

Welcome to Evergreen Apparel Co. We are committed to providing you with high-quality garments and clear guidance to ensure a perfect fit and long-lasting wear.

📏 Sizing & Fit

How do I know which size will fit me best?

We know shopping online can be tricky! To find your best fit, we highly recommend using our Size Guide located on every product page, typically next to the size selection dropdown.

Pro Tip: Compare the measurements (chest, waist, hip) in our chart to a similar garment you already own that fits you well.
Model Stats: For reference, the model in the photos is wearing size M and is 5'9" / 175cm tall.

Do your items run true to size?

Generally, our items run true to size unless otherwise specified. We include specific fit notes (e.g., "Slightly Oversized," "Slim Fit Stretch") in the "Description" section of each product. If you find yourself in between sizes, we usually recommend sizing up for comfort.

Will the clothes shrink after washing?

Our cotton and fleece items are pre-shrunk during the manufacturing process to minimize shrinkage in future washes. However, natural fibers may shrink slightly (3-5%) if dried on high heat. We strongly recommend air drying or tumble drying on low to maintain the perfect fit and quality.

🧶 Materials & Care

Where are your clothes made?

We design all our timeless pieces in Vancouver, Canada, focusing on sustainable design and durability. We partner with ethically compliant, audited factories in Portugal and Vietnam that prioritize fair wages, safe working conditions, and minimal environmental impact.

How should I wash my items?

To prolong the life of your garments and preserve their color and shape:

Wash inside out with cold water using a gentle cycle.
Avoid harsh bleach or strong detergents.
Hang dry whenever possible, or tumble dry on low heat.

Please check the sewn-in care label inside each garment for specific fiber instructions (e.g., silk, wool).

🔄 Stock & Collections

An item I want is sold out. Will it be restocked?

We operate on a batch production model to reduce waste, but restock frequency depends on the collection:

Core Collection: Essential items (e.g., Black T-shirts, Denim Jeans) are restocked regularly every 4-6 weeks.
Seasonal Drops: Limited-edition colors or styles are often final stock and may not return once sold out.

To be the first to know, please sign up for the "Back in Stock" notification on the product page. You will receive an email instantly when the item is returned to inventory.